Go into your Windows Firewall in the Windows Control Panel and click on "Advanced Settings." Delete all inbound rules for all versions of Studio One that might appear in this window. The UDP port that Studio One uses is UDP 47809.Ģ. Sometimes, they will have to put your modem/router into bridging mode, thus allowing you to use your own router. They should be able to set this up for you. In the event that you are using a router/modem that was provided to you by your ISP, you will want to call your ISP and have them allow UDP packets as well as access to other machines on the network. The most common reason why we see this issue is if you are using a modem/wireless router that was provided to you by your ISP. If you are trying to connect to Studio One 6 using the Studio One Remote app and you are receiving an error that " Connecting to this version is not supported," or the app will not connect at all, you will need to take a look at the following steps:ġ.
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